My 15 year old truck was badly in need of suspension work. Due to the age and deterioration, it was a lot more involved than I or Tiltons had anticipated, but they persisted, and were able to get everything taken care of while keeping me informed with the progress. In spite of all the extra work involved, I didn't feel like I had been taken to the cleaners price-wise. Very customer focused and friendly staff, quick to address any concerns. My family will be getting all of their automotive work done at Tiltons.